What makes Dianne Glasscoe Watterson unique among speakers and consultants is her depth of knowledge and her passion to help dental professionals excel. Her long career in dentistry - both clinical and professional - spans more than four decades. In addition to being an RDH, Dianne also has a Bachelor of Science degree in Human Service Management and Masters of Business Administration. Her business, Watterson Speaking/Consulting LLC is based in Lexington, North Carolina.
Dianne has had more than three hundred articles published in Dental Economics, Dental Practice Report, Dentistry Today, Dental Graduate, Dental Equipment and Materials, Insurance Solutions, Woman Dentist Journal, and RDH, as well as several chapters for a national dental hygiene periodontal textbook entitled Foundations of Periodontics for the Dental Hygienist. She is well-known for her monthly column in RDH, entitled "Staff Rx," which addresses practice management problems faced by hygienists across the country. In addition, she formerly authored a bimonthly column called "Practice Wisdom" for Dental Economics magazine that is devoted to practice management. Dianne is the author of Manage Your Practice Well, a comprehensive practice management text for dentists and office administrators and The Consummate Dental Hygienist, which is devoted to solving workplace issues for dental hygienists. Dianne's third book is titled Real World Dental Hygiene: Where the Rubber Cup Meets the Road," and is available in hard copy.
In 2005, Dianne was honored as a "Distinguished Dental Professional" by Dentsply. She has been named by Dentistry Today magazine as one of the "Top Clinicians in CE and Consulting" every year since 2006. In 2009 and 2010, Dianne was chosen to serve on the Colgate Oral Health Advisory Board as a "Key Opinion Leader."
In addition to her writing and consulting, Dianne speaks to dental groups across the United States. Her seminars include:
- Manage Your Practice Well (Full Day, Dentists, Office Admin)
- Manage Your Practice Well – Staffing, Staff Meetings, and Employee Manuals
- Manage Your Practice Well – Financial Policy, Scheduling, and Hygiene Department
- Manage Your Practice Well – New Practitioners
- Advanced Hygiene Therapy – Developing a Comprehensive Approach
- Ten Things You Should Never Say to Patients
- Emerging Concepts in Periodontitis and Overall Health
- Evidence-Based Periodotal Strategies: Conquering the Unseen Enemy
- Prevention Vs. Prosecution – Patient Care Issues in Dentistry
- Assisted Hygiene - Model of Efficiency, Productivity,and FUN
Dianne has consulted in dental offices across the United States and has successfully implemented programs that raise levels of productivity, efficiency, and profitability. Her consulting is business-oriented and dedicated to practice improvement. She currently offers teleconsulting services in general practice management and focused hygiene department consultation. All programs are tailored to the needs of the practice.
Dianne is a former adjunct faculty member at Guilford Technical Community College in the dental hygiene department. She formerly served on the Board of Directors for The Speaking/Consulting Network and is a member of ADHA, American Academy of Dental Hygiene, American Association of Dental Office Managers (AADOM),and The Christian Medical/Dental Association (CMDA). She also serves on the editorial board for RDH magazine. Dianne and her husband have four adult sons and seven grandchildren.